Legacy Rehabilitation and Living at 4033 Southwest 51st Avenue in Amarillo, Texas

Customer Reviews about Legacy Rehabilitation and Living

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  I was a resident for nearly 2-1/2 years and left because I needed more acute nursing and therapy services which Legacy could not provide. Had it not been for that I'd still be there. The facility underwent a massive remodeling of the inside and outside, with the exception of the resident's rooms. With the remodeling, the new therapy gym is amazing! I can't say enough positive things about it. Following my below-the-knee amputation, I was able to regain the mobility I lost while bedridden following a hospital stay. My therapists got me mobile again and I was able to transfer from my wheelchair to the bed, mat, or toilet. I learned how to dress myself and to get in and out of my car and go places in the community with my daughter. Their staff is super friendly and helpful. If only they had more CNA'S working on each unit. I believe they had too many residents to care for and do showers too. Because of the resident to staff ratio, they had trouble keeping staff. And I'm told they paid the lowest in town. The only problem I had with the staff is that some of my belongings or money was stolen. And some of my nicer clothes went 'missing'. Activities Dept is the best in town! They were blessed to have the best activities director imaginable, but I've since learned that she resigned and left. But while i was there she arranged for some awesome activities such as bingo, bowling, Wal-Mart, out-to-eat at a restaurant, Christmas light tour from the facility's van, arts and crafts, movies, and so much more. Their new activities director has continued where Kelly left off. Their dietary dept was average. They provided a good supply of snacks and their food sometimes was bland and boring. It did get better after the remodeling and change of chefs/staff. Overall, this place doesn't deserve a low score. If this place would pay a little more to keep their newly hired employees it would benefit everyone. And if they'd put 3-4 CNA'S per unit depending on census, they'd be able to provide excellent care.
  May 19, 2017

  by Teresa Talkington

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